As the owner of a tobacco business, your driving goal is the success of the establishment. With a vast array of high-quality smoking accessories and delicious products, you want to ensure that all customers leave satisfied and eager to return. Undoubtedly, the tobacco industry has gained widespread popularity. The fact, the market for tobacco products amounts to $106.40 billion in revenue in 2023 and is expected to increase by 0.72% annually (CAGR 2023-2027), according to Statista.
There are several factors that must be considered for your tobacco business to be a huge success, including your inventory management and marketing strategy. You run the danger of losing money if you don’t examine reports, track inventory, and streamline operations.
Having a reliable point of sale (POS) system for your business is crucial because it can help with business expansion. A contemporary POS system has you covered for everything from age verification to carton-pack inventory tracking.
Today’s focus will be on the key attributes that contribute to the strength and effectiveness of a tobacco point of sale system. Let’s dive in!
Always Fulfill the Needs of Your Customers
Any tobacco retail business must have effective inventory management. If you don’t purchase adequate inventory, customers may be disappointed that their favorite item isn’t available. The financial health of a business can easily suffer if it purchases an excessive amount of the wrong products. It is crucial to spend money on a tobacco POS system with thorough inventory management capabilities that let you import current inventory, track case break inventory, set low stock alerts, and handle all vendor relationships from one location. Additionally, when boxes and cartons are opened for sale, a carton-pack inventory feature monitors the stock levels of each cigar and cigarette pack.
Remain Concentrated on Your Core Business Initiatives
After a long day, when you can finally relax, you want to be confident that everything is going according to plan. A robust tobacco POS system is made just for this purpose: to help you streamline your tobacco business operation so that you can concentrate on more important choices, consequently giving your customers more value and promoting steady revenue and income growth.
You can’t sell loose leaf tobacco without a scale. A strong POS system comes with a complete hardware setup, which includes a touchscreen computer, cash drawer, barcode scanner, receipt printer, barcode label printer, and electronic scale. The barcode label printer comes in handy when printing customized labels for individual cigars.
Learn More About Your Customers
It’s crucial to find a POS system with a strong customer database that tracks your customers’ purchasing patterns and enables you to create marketing campaigns that specifically target those patterns. You can create unique loyalty programs, record thorough customer notes, and keep track of order history with the customer database.
During checkout, you can gather email addresses using your POS system. You can more effectively customize a customer’s experience the more data you acquire about them. From there, you can present special deals and rewards. Recurring customers are a great way to develop trust. People who purchase tobacco products do so out of habit and need to restock their supplies frequently. If your POS system provides a customer loyalty and tracking tool, you can monitor when your regular customers come in, what they buy, and how frequently they visit. To keep customers coming back, you can utilize this information to provide them with important event information and loyalty rewards.
Have the Features You Most Need to Watch Your Business Flourish
An effective point of sale system offers a wide range of reliable tools, such as the following, to help you expand your business:
A Cloud and Local Database
You’ll have the ability to continue sales when the internet goes down and log in from anywhere to access your reporting and data.
An Easy User Experience
With a user-friendly interface created to make your life easier, you can quickly train employees on how to carry out transactions and effortlessly manage your back end. With digital timecards, employee hourly totals and trends, payroll data, and user rights, an integrated POS software system can simplify employee management. You’ll be able to attract and keep excellent employees while providing them with an outstanding working environment.
Strong Business Tools
Obtain access to a wealth of tools that will benefit your business. You can experience enhanced analytics for better decisions and customer loyalty programs to encourage repeat business.
It’s crucial to offer customer assistance with a committed account manager and support staff available to help with any questions or concerns.
Accept All Forms of Payment
Your customers will want to use their preferred payment method. You should look for a POS system that supports credit, debit, contactless, and EBT payments.
Strong software systems for tobacco businesses connect with cutting-edge technologies for marketing, employee management, accounting, and eCommerce, just to name a few.
With FasTrax POS, your tobacco business can increase sales, retain a strong customer base, remain on top of day-to-day operations, and so much more. We offer a wide variety of tools to help you achieve the tobacco business of your dreams! Want to learn about the endless possibilities FasTrax POS has to offer your tobacco business? Get in touch with us today to schedule a consultation and experience a demo today!
Danielle is a content writer at FasTrax POS. Her writing focuses on all-in-one, innovative POS and business solutions that can help companies stand out. Aside from having a love for writing and reading, she is also passionate about animals, crafting, and documentaries.