FAQs

FAQs

You may have doubts about our POS and business solutions; below are answers to some of the frequently asked questions. If you have more questions, reach out to us, and we’ll help you solve your queries.

General

The time spent setting it up will depend on your business and the total number of products you have. To complete the setup process quickly, keep all the data ready and prepare the product list in an Excel spreadsheet before commencing the setup procedure. If you need assistance to walk you through the whole process, get in touch with us today and our support team will help you in the best way possible.

You can easily retrieve sales reports and customer information with our POS system. You can organize the required information into reports with customized categories to compare and use the data for future planning.

Yes, you can customize the POS software based on your unique business requirements. For more information, feel free to contact us anytime at 256-319-3470 or send us an email to info@fastraxpos.com.

Yes, our POS works in offline mode. POS lets you continue your sales operations if the communication with the store-level database is interrupted.

With our POS, you can transfer your existing data from old to new software. The process of transferring data is simple and secure. Our team will help you in the migration process.

Products

If you can export your system’s database, odds are “yes, we can!” We will need to contact Support for exact details and requirements for the best integration.

No. Your employees can use the basic functionalist of our POS for free.

Every major card is accepted in our POS. Visa, Mastercard, Discover, and American Express are accepted in our POS.

Our FasTrax POS is fully customizable. You can connect our POS with various apps and services in just a few steps where you can sync your data and manage everything right from your dashboard.

Yes. FasTrax POS works for retailers with multiple stores at different locations, and helps them easily manage inventory, staff, and customer details across all stores.

Industries

It helps gather all essential data about sales, inventory, and customers. Using this information, you can easily calculate and operate marketing campaigns that create customer engagement and customer returns to your stores while maintaining your bottom line.

A POS system helps speed up the checkout process, provides payment options, offers discounts, runs loyalty programs, eliminates human errors, reduces losses, and manages employees.

Top reasons to install a restaurant POS software at the restaurant: Top reasons to install a restaurant POS software at the restaurant:
  • Ease billing operations
  • It helps to have control over your stock and inventory
  • Enhance customer experience
  • Manage multiple outlets
  • Prevents internal thefts and pilferage
  • Run customized loyalty programs
  • Gives real-time sales reports of different outlets 
  • Get customized reports from POS

It helps streamline routine operations of the tobacco industry. Apart from this, you can do a lot more with POS software:
  • Manage inventory
  • Reward loyalty points
  • Set permission levels
  • Restrict access to certain staff members 
  • Age verification capabilities
  • Digital signage solutions
  • Barcode scanning
  • Price change

The following are some necessary POS features required for an electronic cigarette store:
  • Managing inventory
  • Technical support
  • Custom reports
  • Staff management
  • Updates & security
  • Ease of use
  • Cloud solution
  • Integration payment solutions

Support

Yes. We provide various training sessions to help you learn about the POS setup process in detail.

Yes, the FasTrax POS system offers a backup facility to ensure that your data remains secure, synced, and safe.

In case you have any questions regarding the POS system, you can contact us anytime at256-319-3470 or send us an email at Info@FasTraxPOS.com.

Yes, our POS system is quick and reliable and helps you enhance your employee's productivity, allowing you to manage your business in the best way.

Your data is completely secure on our cloud server as we have the best POS system that secures your data in the best possible way.